Wishing Well, Treasure Chest & Cage Hire Agreement

Your wedding day is one of the most important days of your life. Because we know how many things you have to keep track of and how much potential there is for unexpected problems, we've outlined here just how your hire will work:

Booking Your Hire Items

Once you have decided on a Wishing Well, Treasure Chest, Decorations or, the next step is to contact us to reserve it. This can be done via our online booking form. We advise that you book at least 1 month before your event date to avoid missing out on booking your desired Wishing Well, Treasure Chest or Cage. Of course last minute bookings can also be made depending on availability.

Cake Stands

Cake stands must be washed prior to return otherwise a cleaning fee of $30 will apply

Payment

Full payment is due within 7 days of booking your item.

Deposit

The deposit and hire fee are due at the time of your payment by direct bank transfer, credit card or via paypal. All hires require a $60 deposit. Deposits will be refunded in cash or bank transfer upon the safe return of the Wishing Well, Cage or Box.

We will refund your full deposit when the Wishing Well, Treasure Chest or Cage is returned on time in its original packaging and in good condition. Deposits cannot be refunded if:

• it is returned late (kept longer than the return date)
• it is not returned in its original packaging
• it is damaged or marked
• it is returned minus any decorations that may have been included in the hire

A $50 per week hire fee will be charged for each week the item has been kept over the original hire date.

Should items be returned damaged beyond general wear and tear you will be charged the full replacement or repair cost for this item. These charges are as follows: Mirror Wishing Well $400, Royal Mail Post Box $650, Timber wishing wells $100, Treasure chests $80. If the item is able to be repaired you will be charged the replacement or repair cost (whichever is cheaper).

Please note: decorations are not included in some hire fees. Should you wish, you can add your own decorations as long as they are not pinned, tacked or stuck onto the Wishing Well, Treasure Chest or Cage. We have to consider those types of attachments as damaging or marking the item.

Pick Up and Return

Plan your pick-up and return dates with as little fuss as possible! You can pick up your item from our showroom at Unit 1A/310 Boundary Rd in Dingley Village (next to Moorabbin Airport) the week prior to your event date. You may choose to return the Well on the following Monday or Tuesday. We ask that you schedule your pickup time to ensure the warehouse will be open for your collection.

Delivery

All items are available as pickup and return only, due to ongoing damage we no longer post or courier hire items.

Cancellation

Sometimes plans change, and we understand. You can cancel your booking with a minimum of 21 days notice. If your cancellation is within 21 days of the booking date you will forfeit your deposit of $60.

CLICK HERE TO DOWNLOAD BOOKING FORM