Wishing Well, Treasure Chest & Cage Hire Agreement
Your wedding day is one of the most important days of your life. Because we know
how many things you have to keep track of and how much potential there is for
unexpected problems, we've outlined here just how your hire will work:
Booking Your Hire Items
Once you have decided on a Wishing Well, Treasure Chest, Decorations or, the
next step is to contact us to reserve it. This can be done via our online
booking form. We advise that you book at least 1 month before your event date
to avoid missing out on booking your desired Wishing Well, Treasure Chest or
Cage. Of course last minute bookings can also be made depending on
availability.
Cake Stands
Cake stands must be washed prior to return otherwise a cleaning fee of $30 will
apply
Payment
Full payment is due within 7 days of booking your item.
Deposit
The deposit and hire fee are due at the time of your payment by direct bank
transfer, credit card or via paypal. All hires require a $60 deposit. Deposits
will be refunded in cash or bank transfer upon the safe return of the Wishing
Well, Cage or Box.
We will refund your full deposit when the Wishing Well, Treasure Chest or Cage
is returned on time in its original packaging and in good condition. Deposits
cannot be refunded if:
-
it is returned late (kept longer than the return date)
-
it is not returned in its original packaging
-
it is damaged or marked
-
it is returned minus any decorations that may have been included in the hire
Please note: decorations are not included in some hire fees. Should you wish,
you can add your own decorations as long as they are not pinned, tacked or
stuck onto the Wishing Well, Treasure Chest or Cage. We have to consider those
types of attachments as damaging or marking the item.
Pick Up and Return
Plan your pick-up and return dates with as little fuss as possible! You can pick
up your item from our showroom at 3/23 Shearson Crescent in
Mentone (behind Moorabbin Airport) the week prior to your event date.
You may choose to return the Well on the following Monday or Tuesday. We ask
that you schedule your pickup time to ensure the warehouse will be open for
your collection.
Delivery
All items are available as pickup and return only, due to ongoing damage we no
longer post or courier hire items.
Cancellation
Sometimes plans change, and we understand. You can cancel your booking with a
minimum of 21 days notice. If your cancellation is within 21 days of the
booking date you will forfeit your deposit of $60.
CLICK HERE TO DOWNLOAD BOOKING FORM